天啊，我们居然真的赢了！说说Airbnb、摄像头，还有一些新进展，简直太棒了！

I totally agree with a camera that can see a front door/driveway to make sure people get in an out, and basic security. When we went to a place in NY state a couple of years ago with a camera in the kitchen/dining/living area, we just covered it with foil within about 10 minutes of checking in. Would take a colossal asshole to argue that you can't have privacy where you are paying for a private lodging experience.

Been following this since the beginning. Airbnb has never appealed to me but their actions in this case just cemented the fact I would never, ever use them.

And how silly of the company to drag its feet on this. All those hours and fees to their lawyers just to eventually do the right thing as they were asked months ago.

I suspect one day our children will read about Airbnb and laugh at how daft the whole idea became.

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I long since decided AirBnB was a sketchy company renting sketchy properties owned by sketchy grifters, and put them in the same "not worth the risk when mainstream hotel companies exist" bucket as "independent" (ie, largely shit) hotels and "family-owned" (ie, largely shit) B&Bs.

I spend a lot of time in hotels. I've never been screwed around by a mainstream chain, although on odd occasions I've had to complain and then been treated properly. The hassle always comes from owner-managers and private renters. So now I take my money to people who aren't going do shit things.

Oh my god! Your posts are ones that would randomly pop into my head over the past year and I would get so mad on your behalf. It's such bullshit, the forced arbitration (fuck all companies doing this we need legislation restricting it) and the way you were treated, just the whole damn thing.

I worked in hotels so I've always been partial to them and never had a particularly impressive Airbnb experience but your previous posts just sealed the deal. No one should use Airbnb anymore for a myriad of reasons but if you really need a rental like that there's now several companies with better policies that have those options (not to speak of the housing issues).


The lawyer who fought me on the other side said my points were being raised at high up meetings so I know there was impact.


The fact that they hadn't anticipated and seriously considered these things prior to your situation is just baffling. The leadership at Airbnb is either seriously  incompetent or negligent. Based on all of the other horror situations people have had with Airbnb I'm tempted to think it's both.

The hotels I worked in took the whole "hospitality" thing, customer service and taking care of guests really seriously so I have a separate, ethical grudge against Airbnb for their total lack of all of that but that's a weird "me" thing.

Thank you for taking on all this shit, I know it was awful but you really helped a lot of other people. I'm understating how bad it was for you but seriously, you're awesome, I'm still mad on your behalf though.